Case Management Services
Resident Services
Our Case Managers help residents seek adequate permanent housing by providing housing counseling services. The Case Manager will assess the resident needs and provide resources to assist them with housing choices and other matters. ALC Case Managers are also responsible for resident to resident mediation sessions, wellness checks and conducting quarterly house meetings.
Season of Sharing Program
ALC offers the Season of Sharing Program to residents and the general public. Season of Sharing is a private fund make available to Alameda County residents by the San Francisco Chronicle to help with emergency housing assistance and/or critical needs for those with a non reoccuring crisis.
Rental Housing Counseling Program
ALC’s Rental Housing Counseling Program is also a part of our case management services. After your intial consultation with a Case Manager, you will be advised to attend housing counseling sessions which include;
One-on-One Counseling Sessions
1st Session: Budgeting and Money Management.
2nd Session: Qualifying for Housing, Housing Selections, and HUD Rental Program Assistance.
3rd Session: Rights and Responsibilities of Tenants, Lease and Rental Agreements, Landlord-Tenant Legislation, Evictions and Grievance, Fair housing laws.
4th Session: Housing Care, Maintenance and Referrals
Counseling Plan
Your Case Manager and you will review your credit report, current financial status and responsibilities; discuss your wants, needs and goals. Then your Case Manager will prepare a counseling plan (plan of action).
The Case Manger will design a plan for the client that is in relation to their need and/or problem. The plan tells what the Case Manger will do and what the client will do to meet his or her housing goal.
Services are offered to residents at no charge. Non residents are offered a sliding fee scale based on their ability to pay. No one is rejected for services based on their inability to pay. All fees (if applicable) must be paid prior to counseling sessions.
Please call (510) 331-4900 to schedule an appointment.
